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Shipping Policy Information


SHIPPING INFORMATION

Domestic shipping to the continental U.S. is handled by the United States Postal Service. Expedited, 2-Day, and Overnight orders placed before 12 PM (PST) will be processed the same day (or the following business day if placed on the weekend or holiday).

Most other orders will be processed the next business day after the order has been placed.

Cool Girls Create only ships on business days. Holidays and weekends are not business days. Cool Girls Create is not responsible for any delays caused by adverse weather conditions.

Delivery dates for Economy and Standard shipping are estimates only. Expedited, 2-Day, and Overnight shipping methods are guaranteed to arrive by the quoted dates. Actual shipping rates and expected delivery dates are estimated in the cart and finalized when your order is placed.

Non-Guaranteed Shipping Methods Economy and Standard shipping is delivered by the United States Postal Service. Although they are not guaranteed to arrive by the expected date, it is uncommon for packages to arrive past the expected delivery date.

Guaranteed Delivery Dates Shipping Methods

Expedited, 2-Day and 1 Day shipping methods are guaranteed to arrive on-time or your shipping fee will be refunded. Both Cool Girls Create and USPS are not responsible for shipments that are delayed due to causes beyond USPS’s control including, but not limited to: the unavailability or refusal of a person to accept delivery of the shipment, acts of God, natural disasters, acts of terrorism, insufficient information provided by a customer, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground transportation networks (including, but not limited to, UPS’s transportation network), disruption or failure of communication and information systems, and adverse weather conditions.

USPS Shipping Methods Economy and Standard shipping is delivered by the United States Postal Service. Although they are non-guaranteed to arrive by the expected date, it is uncommon for packages to arrive past the expected delivery date.

  • Economy packages will arrive in up to 8 business days. Economy shipping is free. 
  • Standard will arrive in up to 6 business days. Standard shipping begins at $8 and will vary based on the destination, weight, and dimensions. 
  • 2-Day packages are shipped by USPS and will arrive within two business days. 2-day shipping begins at $19 and will vary based on the destination, weight, and dimensions.
  • Expedited packages are shipped by USPS and will arrive in three business days or less. Expedited shipping begins at $16 and will vary based on the , weight, dimensions, and destination.

    Where is my order?

    You will receive an email once your order has been dispatched which will contain tracking information. You can also keep an eye out for your delivery by logging into your account.

    Do you have the option of express shipment?

    Yes! Express mail items will be processed within 1-2 days of your order. Shipping usually takes 1-2 business days. Duties may be applied to orders by shipping carrier. Signature is required upon delivery. 

    Delivery time of purchased items depends on your chosen shipping method. A tracking number will be assigned once your order is ready to ship. Check your account to see your order status and tracking details, including expected delivery date.

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